24 HOURS BANTUAN IKHLAS

1-800-88-1186

General Line: 03 27239999
Fax: 03 27239998
IKHLAS Care: 03 27239696
Salam IKHLAS: 03 27239696 / 0327239521
Email: ikhlascare@takaful-ikhlas.com.my
 complaints@takaful-ikhlas.com.my

Family

Procedure for Family & Medical Takaful Claim

Step 1
A claim must be notified to the Family & Medical Takaful Claims Department in writing immediately after the event. Please contact 03-27239999 to obtain a claim form.

Step 2
Claimant’s statement must be completed and signed by the rightful claimant (s) to who the benefit is payable in the following manner:-

a) Wasi - The statement must be completed and furnished by the named person in the wasi form.
b) Beneficiary who is nominated under conditional hibah – The statement must be completed and furnished by person(s) whom the benefit is to be payable. For minor cases, the statement must be completed by his parents or legal guardian.
c) Assignee - The statement must be completed and furnished by Assignee(s).

Step 3
Obtain and forward all the necessary documents to support the claim to the Family & Medical Takaful Claims Dept.

Step 4
All photocopies of documents to support the claim must be certified as true copy by a Commissioner of Oath or any or any of Family & Medical Takaful Claims personnel.

Step 5
All documents required must be furnished by the claimant at the claimant’s expense.

Download Form

Claim Form